How to cancel a passenger's booking on your trip

Updated over 6 months ago

If you need to cancel an individual passenger's booking without cancelling the entire trip, you can:

1. Navigate to the screen showing the details for the individual passenger.

2. Select their booking and then select Cancel booking.

3. Follow the instructions to confirm the cancellation.

Important notes:

• If you cancel a confirmed booking, the passenger will be refunded immediately.

Our Driver Cancellation Policy will apply, so make sure you are familiar with it before cancelling.